I made the decision to not do business with Larson-Juhl
about ten years ago when I was looking for good hardwood frames. I had
been told of a company called Clark, I believe, that had beautiful hardwood
frames, of which I was shown a few samples. Turned out they had just
been bought by Larson-Juhl, who had been buying up small moulding and
supply companies as fast as they could. The new samples from Larson-Juhl
were not what I was looking for. In the process of opening an account
with Larson Juhl, I met with so much resistance, suspicion, general
bs, and hassle that I wrote them off as one of those companies that
I wouldn't do business with under any circumstances. I recall some phone
conversations that made it hard to believe that they were in business
to serve their customers. My suggestion is to look for other companies
that would be delighted to have your business. I'll be happy to offer
you any help I can to find a frame and material supplier to take their
place, and you will probably find better prices as well. The large frame
and supply trade shows, like Frame-o-Rama in NY, are great resources.
There are plenty of good suppliers out there.
Michael Kopald
I quit using Larson-Juhl a few years ago, as I found
them not to be artist friendly. Instead I use Metropolitan
Picture Framing for all of my frames and some of my supplies. MPF
is located here in Minneapolis and manufacture beautiful, classic architectural
hardwood frames used by museums, galleries, artists and photographers.
They are involved in all aspects of custom framing from presentation
design to crating and shipping. They even custom designed a profile
of moulding for my panel pieces. You will find them very responsive
to the individual needs of artists. Check out their wonderful website
at: www.metroframe.com/. You
can even order online. Or call them at 1-800- 626-3139 For some of my
other hardware and supplies (screws, wire, hangers, and etc., I use
United Manufacturers Supplies Inc. 1-800-645-7260.
Ginny Herzog
I too, have had the same problem trying to activate
an account with Larson- Juhl. When we stopped selling our photographs
in the hand painted frames, we had looked around and picked a frame
style from Larson-Juhl. Of course they refused to sell to me. So I found
a local, family run, frame shop and they were more then happy to order,
chop and join the frames I wanted at a reasonable price. On another
note. For the picture sizes I most use, I'm having my mats cut by Dixie
Matting (800-245-8064) and they are reliable and inexpensive. I figured
out that for a little over the cost of me purchasing the mat board,
I can have the mats delivered already cut, and better spend my time
elsewhere.
Living in Pittsburgh, I also use Lewinter (800-633-8886).
They have competitive pricing and I can pick up and save shipping costs,
especially on matboard.
Here's another framing supply resource. I also use
UMS, but I find that sometimes it's worth paying a little more and order
supplies from M&M Distributers (800-526-2302I would recommend Lexington
Framing Supplies to anyone in or near Kentucky. They are a wholesale
only business, and have been really responsive to my needs. Fairly huge
selection of frames, too. They will ship anywhere. If interested, talk
to Jim Robinson, 859-254-3353.
Larry Berman
We are very happy with Art Express out of Grand Rapids
who deliver FREE to our door. They have a wide range of framing supplies.
Not sure how wide their delivery range is, but we are several hours
away from Grand Rapids. They can be reached at 1-800-542-7188.
Connie Darwish
Try Nurre Caxton at phone no. (800) 255-1942. I've
been doing business with them for years. I order thumbnailed chops but
you can get frames assembled also. They're easy to deal with and have
good molding. Any company as stupid as Larson-Juhl does not deserve
your business.
Kathleen Eaton
On this subject, I received a catalog yesterday from
a local supplier that advertises to do-it-yourselfers and ships nationwide.
Check out www.documounts.com
to see if the selection and pricing is competitive. I have ordered from
them a few times with good results, however, I generally don't frame
my paintings as most are painted around the edge.
Stephanie